Tech Support Session
Service Description
Services Include (but are not limited to): Device Setup & Troubleshooting Computer optimization (Windows & Mac) Virus and malware removal Software installation and configuration Printer setup and network connectivity Email troubleshooting (Microsoft 365, Google, Outlook, etc.) Smartphone and tablet support (iOS & Android) Smart device and IoT configuration Network & Connectivity Home and small business Wi-Fi setup Router configuration and security hardening Network performance troubleshooting Secure remote access configuration VPN setup guidance Cloud & Productivity Platforms Microsoft 365 configuration Google Workspace setup File organization and cloud migration OneDrive, SharePoint, Google Drive assistance Email migrations Data backup configuration Website & Digital Presence Support Basic website troubleshooting Domain and DNS configuration guidance Hosting support coordination SSL certificate issues Email-domain integration Security & Data Protection Multi-factor authentication setup Password manager implementation Backup and recovery planning Basic cybersecurity hardening Device encryption guidance Small Business Technical Support POS system troubleshooting Payment processor integration Workflow automation guidance Vendor technology coordination System documentation and organization General Technology Coaching One-on-one tech literacy support Digital organization assistance Device training for seniors or beginners App configuration and privacy settings Outcome Clients receive clear solutions, hands-on assistance, and practical instruction — not just temporary fixes. The goal is to restore functionality, improve efficiency, and strengthen long-term digital confidence. Reliable. Transparent. Accessible. Technology support without confusion or complexity.
Cancellation Policy
Booking & Appointment Policy Secure Life Consulting, LLC To provide a fair and professional experience for all clients, the following policies apply to all scheduled services. Payment at Booking Full payment is required at the time of booking to secure your appointment. This confirms your reserved time and allows us to prepare for your session. Rescheduling Appointments may be rescheduled with at least 24 hours’ notice prior to the scheduled time. Each appointment may be rescheduled up to two (2) times. Additional changes may require a new booking. Cancellations Cancellations must be made at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may result in forfeiture of the session fee. No-Shows Failure to attend a scheduled session without notice will be considered a no-show and the appointment will be forfeited. Late Arrivals If you arrive late, your session will continue within the remaining scheduled time to avoid impacting other clients. Client Readiness Clients are responsible for having necessary devices, access, and connectivity ready at the time of service. Scope of Service Services are consultative and educational unless otherwise defined in writing. Recommendations are based on information available during the session. Acceptance of Terms By booking a service, you acknowledge and agree to this policy. Secure Life Consulting, LLC — Protecting What Matters
Contact Details
803.953.7586
CEO@securelifeconsultingllc.com
Manning, SC, USA